Frequently Asked Questions
Yes. All products are sourced from authorised suppliers and handled according to proper quality and storage standards.
No. You can place an order as a guest, but creating an account allows easier reordering and order tracking.
Simply choose your products, add them to your cart, proceed to checkout, make payment, and your order will be delivered.
Pharmart accepts secure online payment methods. Available options will be shown at checkout.
Yes. We deliver to all parts of Sri Lanka through reliable delivery partners.
Delivery times may vary by location. Orders are usually dispatched promptly after confirmation.
Yes. Once your order is confirmed, tracking details will be shared where applicable and you can also track your order via the ‘Track My Order’ page on our website
Delivery charges depend on your location and will be displayed at checkout before payment.
Order changes or cancellations depend on order status. Please contact our support team as soon as possible.
Returns and exchanges are handled according to product type and applicable policies. Please refer to our return policy for details.
Yes. You can reach us via phone, WhatsApp, or the contact form on our website.
Yes. Special offers and promotions are updated regularly on our website.